Consumer Perspectives: Unveiling the Potential of Flexibility – Insights from a Dutch Field Study

What core values play a role for consumers in providing flexibility and what does this mean for the amount of flexibility that can be unlocked? Using an innovative mix of qualitative and quantitative research methods, this question was investigated and tested in practice. The results reveal how much flexibility can be unlocked from households and under what preconditions, with assets such as heat pumps, electric transport, home or neighborhood batteries and PV. These results from the consumer perspective aid in creating a representative picture of the actual residential flexibility that can be unlocked in the electricity system.

This work is part of the GO-e project which aims to reveal the role of flexibility in congestion management in the built environment, develop scalable flexibility services from an aggregator/supplier perspective and further develop protocols and architectures supporting the role out of these flexibility services. Within the GO-e project the consumer perspective plays an important role.